Your Self Storage Questions Answered by A+ Storage

Let us answer a few of your self storage questions!

How to videos

Our team has provided how-to videos to help you with your self storage experience.

Cylinder Lock How To

When can I move in?

If there is a storage space available that meets your specific storage needs, you can move in any time during normal access hours.

What forms of payment do you accept?

VISA, MasterCard, American Express and Discover.

How much notice needs to be given when I move out?

All contracts are month-to-month. However, we do require a 10-day notice before you move out.

How do I make a payment?

You can pay in person or make a payment through our website. You may also sign up to have payments automatically deducted from your credit card account monthly.

What type of documentation do I need to provide in order to rent a space?

We require a government-issued photo ID (for example: driver's license, state ID, or passport) and proof of insurance. If you need insurance, we offer 3rd Party insurance you can pay with rent. Must be 21 or older to rent.

How do I know how much storage space I will need?

You can either use our Storage Calculator on our website or call our staff for assistance.

Is insurance required?

Yes, we require all tenants to carry insurance on their contents. A tenant must provide proof of insurance (declaration page from Homeowner policy) or speak to our staff about insurance options offered by StorSmart Insurance.

Does there have to be someone in the office to let me through the security gates?

No. At the time of signing you will be given your own security pass code that will allow you access to your unit during normal access hours.

Do I need to sign a long-term lease?

No. We rent on a month-to-month only.

Are there any items that I am NOT able to store?

Liquids, explosives, flammable liquids, toxic materials and perishables. Please contact us if you have any questions regarding a specific item.

Do you sell boxes and storage supplies?

Yes. We sell various discounted packing and moving supplies.

Do you have hand carts and dollies available at your facility?

Yes. You are welcome to use our complimentary carts to move in. Please ask a staff member to assist you with your request.

How do l use a cylinder lock?

Don't worry! It's super easy! Check out our helpful video below.

The Number One Self Storage Choice In Winter Haven

Please browse these answers to some of the most frequently asked self storage questions. We have put together this list in an effort to serve you with the best self storage experience possible. 

We have also provided some self storage tips and tricks to make it easier to pack your unit like a pro. Once you are confident about preparing your items for a self storage unit, check out our size guide to find the perfect fit for your needs.

If you have questions not answered here, please feel free to contact our team. We are always ready to answer your questions and respond to your concerns at A+ Storage!

Store with confidence